Jennifer E. Mercer

Jennifer E. Mercer is a partner with Paladin Management Group in Los Angeles and has more than 20years of experience providing strategic communications counsel to companies large and small. With a career rooted in financial and business communications, she is an expert at creating both internal and external communication strategies around important initiatives, including corporate messaging, strategic planning, public relations, litigation support, and reputation- and crisis-management. Ms. Mercer works closely with internal corporate teams and company advisors to develop and execute strategic communication programs that strengthen brands, minimize risk, and manage reputation. A veteran of the communications field with both corporate and agency experience, she has led complex communication campaigns for numerous companies across a broad range of industries including energy, financial services, homebuilding, retail, media, nonprofit, pharmaceuticals, professional services, restaurant, retail and technology. Previously, Ms. Mercer was vice president and leader of the Strategic Communications group at Donlin Recano & Co., and before that she launched and led the Strategic Communications group at Epiq. Her other experience includes developing and managing critical communications programs for clients at some of the world’s leading public relations firms, including MWW Group, Hill & Knowlton and Sitrick & Company. She has also served as the director of public relations for the CEOof Hitachi Data Systems and as the director of communications of a leading information-management and professional services firm. Ms. Mercer sits on the board of the Turnaround Management Association’s (TMA) Southern California Chapter as its Communications chair, is a board member of CARE(Credit Abuse Resistance Education), and is an active member of ABI, the Association for CorporateGrowth (ACG) and the Public Relations Society of America (PRSA). She also is a published author and frequent speaker on topics related to organizational change and crisis management. Ms. Mercer received her B.A. in 1994 from the University of California at San Diego.